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Frequently asked questions

What Surfaces can the Gazebos be erected on?

Due to the sandbag leg weight bags that are provided with your gazebo, this item is suitable to be erected on most surfaces including: grass, decking, concrete etc

How do I wash the canvas material on the Gazebo?

Please wash the canvas material with warm soapy water and a sponge. We strongly recommend not to put the items in a washing machine as this will damage the PVC/ Waterproof coating.

Does this product come with windbars?

No, our All Seasons Gazebos do not need windbars due to the 21 support struts in the roof of the frame, eliminating the need for windbars, unlike cheaper gazebos on the market.

can I purchase GAZEBO SIDE Panels separately?

Yes. Our packs of side panels are listed in our accessories section. You can also mix and match if you would like to experiment with some different colour combinations!

Is there a logo printed on the gazebo

All Seasons Gazebos have a discreet logo printed on one side of the canopy.

Do you have a printing service?

We cannot offer this service currently. However, many of our customers do have their gazebos printed up with their own business logo so it can be done by a professional printing service.

Is there any assembly required?

All of our Gazebos are Pop up Gazebos. There are no poles to slot into place, it will take literally 2 minutes to erect. We also have a video tutorial of how to erect this item which can be viewed on our home page.

Are the gazebos fully waterproof?

All of our gazebos are 100% waterproof – Our canopies are made from PVC Coated polyester with reinforced taping around the stitching. You could literally hold a hose over the material and not a drop of water would come through. 

Can I use a naked flame inside the gazebo?

No. Do not use a naked flame inside or next to the gazebo.

can the height of the gazebo be adjusted?

Yes, there are 3 different height settings for our gazebos. Please see our specifications tab on this description for more information.

Do supplied sandbags come with sand?

No, these are sent as empty bags. You can fill these with sand, bricks, water bottles etc to help weigh the gazebo down.

Can I leave this item up overnight?

All of our gazebos are Pop up gazebos. As with all pop up gazebos they are temporary structures and should not be left up unattended and/or overnight. Doing this will void the frame parts warranty that you receive with your item.

Can I use this item in high winds?

This is item is designed to withstand light to moderate winds. Please take your gazebo down if there will be high winds/storms to avoid any damage to the gazebo.

Can I screw the feet of the gazebo into decking?

By screwing the item into decking this would mean the item would become a more permanent fixture which is not what it is designed to be.  Also by screwing this item into decking it does not allow the frame any give to move slightly in wind which can cause the frame to buckle. Therefore screwing the item into decking will also void the frame parts warranty that your receive with your gazebo.

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